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04 August 2020

MELBOURNE BRANCH STILL OPEN DURING VICTORIAN COVID19 STAGE 4 LOCKDOWN

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MELBOURNE BRANCH STILL OPEN DURING VICTORIAN COVID19 STAGE 4 LOCKDOWN

Dear Customers,

Per the recent announcement made by the Victorian Government covering Stage 4 restrictions, we confirm that Actech International is deemed a provider of essential products within the CONSTRUCTION sector, and our Melbourne branch will remain open and operational

Actech products are widely used in major Victorian projects like the METRO TUNNEL and WEST GATE TUNNEL, and LEVEL CROSSING REMOVALS and are supplying these projects directly as well as via major subcontractors on an ongoing basis.

For our Victorian customers affected by this Stage 4 lockdown, we encourage you to speak directly with our sales team to explore any options for your forward deliveries that may need to be changed.

     

Current Arrangements

National Stock - 4 Warehouses around Australia

Actech is one of the few companies holding real stock in all its warehouses. Even if the Melbourne branch had to be closed for 6 weeks, our 3 other branches hold sufficient stock to guarantee continuity in supply.

We would like to reassure our national customers that it will be business as usual and our dedicated staff will continue to provide an uninterrupted service to support your requirements. 

     

Click and Collect 

In Melbourne - our Counter Sales will remain closed, so Click and Collect or Delivery are your options. For Click and Collect, please allow 2 hours minimum for your order to be processed. We will only be able to load pallets onto your vehicles, and unfortunately cannot help you load up your vehicle by hand.

In Sydney, Brisbane and Perth - Counter Sales, Click and Collect and Delivery are all available as normal

     

Keeping safe

In Sydney, Brisbane and Perth - we request that all customers practice social distancing when visiting. Sanitiser is always available, and we are comfortable with you wearing a mask if you are more comfortable to do so.

     

Continual monitoring

We will continue to monitor the Victorian situation and adhere to the COVID-19 guidelines and ensure the health and safety of our staff, customers and our greater communities remain a priority. Likewise in other states, if regulations change.

Wishing all our Victorian customers a speedy return to normal activity.